Welcome to LuxeAve Jewelry! We’re excited to help you find the perfect piece of jewelry. Here’s everything you need to know about ordering and shipping with us:
1. How to Place an Order
Ordering your favorite jewelry is easy and secure:
- Discover & Choose: Browse our stunning collection and select the pieces that catch your eye. When you’re ready, click “Add to Cart” to start your purchase.
- Review Your Selections: Head to your shopping cart to review your choices. You can adjust quantities or make changes as needed.
- Checkout: Click “Checkout” and enter your shipping details. Choose your preferred shipping method and payment option. We accept major credit cards and online payment services.
- Complete Your Purchase: Double-check your order details and click “Place Order.” You’ll receive a confirmation email with all the details and a tracking number once your order is on its way.
2. Shipping Information
We’re committed to getting your jewelry to you quickly and safely:
- Processing Time: We aim to process your order within 1-2 business days. You’ll get an email update once your jewelry is on its way.
- Shipping Options: Choose from our various shipping methods to find what best suits your needs. Shipping costs are calculated at checkout based on your location and choice.
- Delivery Times: Enjoy fast delivery with our standard and expedited shipping options. Delivery times depend on your location and the shipping method you select. Check the shipping information at checkout for estimated delivery times.
- Track Your Order: Once your order ships, you’ll receive a tracking number via email. Use this number to follow your package’s journey and stay updated on its arrival.
3. Shipping Costs
- Domestic Shipping: We offer affordable shipping rates for domestic orders, calculated at checkout based on your selected method and address.
- International Shipping: We’re thrilled to ship internationally! Shipping costs and delivery times vary by destination. Please be aware that customs duties and taxes may apply and are the customer’s responsibility.
4. Address Changes and Delivery Support
- Address Changes: Need to update your shipping address? Let us know as soon as possible, and we’ll do our best to make the change before your order is processed or shipped.
- Delivery Support: If you have any questions or issues with your delivery, our customer service team is here to help. Reach out to us, and we’ll ensure everything is sorted out to your satisfaction.
5. Contact Us
We’re here to make your shopping experience wonderful! If you have any questions or need assistance, please don’t hesitate to contact us at info@luxeavejewelry.com. We’re always happy to help and ensure you have a fantastic experience with us.